Here are the answers to your questions:
Question 13: When an ice cube melts in your hand, it changes from a solid to a liquid:
Answer: c) endothermic; entering
Explanation: The melting of ice (H2O (s) → H2O (l)) requires heat to be absorbed from the surroundings (in this case, your hand), making it an endothermic reaction.
Question 14: A fire is an example of ________________ reaction, because heat is _____________ the system.
Answer: a) exothermic; entering
Explanation: A fire releases heat into the surroundings, which is characteristic of an exothermic reaction.
Question 15: The energy that is needed to start a chemical reaction is called:
Answer: c) activation energy
Explanation: Activation energy is the minimum energy required for a chemical reaction to take place.
Question 16: Which of the following is NOT a way to speed up a chemical reaction? (Select all that apply)
Answer: a) decreasing the surface area of one of the reactants
Answer: d) decreasing the temperature of one of the reactants
Explanation: Decreasing the surface area and decreasing the temperature would slow down a chemical reaction, while increasing concentration or temperature would speed it up.