QUESTION 1

Question

QUESTION 1

James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
	a.	
Justice

b.	
Rights

c.	
Utilitarianism

d.	
Universalism

e.	
Virtue Ethics

2 points

QUESTION 2

The great man theory of leadership basically states that:
	a.	
leaders rise from a state of fortuitous circumstances

b.	
leaders are developed as a result of being in situations that require the use of power

c.	
leaders are born

d.	
historically the best leaders have tended to be autocratic

e.	
leaders emerge out of crisis

2 points

QUESTION 3

During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
 True

False

2 points

QUESTION 4

Which of the following describe mission of an organization?
	a.	
What is our product or service?

b.	
What is our strategic purpose for operating?

c.	
Who is our customer?

d.	
Who are we? Who will we become?

e.	
What do we stand for and believe in? What standards can be used to evaluate us and judge us?

2 points

QUESTION 5

All of the following are key components of the leadership process EXCEPT:
	a.	
the context

b.	
the followers

c.	
the consequences

d.	
the vision statement

e.	
the leader

2 points

QUESTION 6

Which of the following is (are) team paradox(es)?
	a.	
Balancing individual differences and goals AND the collective identity and goals

b.	
Fostering support AND confrontation among team members

c.	
Balancing managerial authority AND team member discretion and autonomy

d.	
Balancing the Triangle of Relationships—manager, team, and individual

e.	
All of these.

2 points

QUESTION 7

When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
	a.	
ADA of 1990

b.	
FLSA of 1938

c.	
NLRA of 1947

d.	
ADEA of 1967

e.	
FMLA of 1993

2 points

QUESTION 8

Which term describes a foreign employee who moves to and works in another country for an extended period of time?
	a.	
Immigration

b.	
Expatriate

c.	
Entrepreneur

d.	
Individualism

e.	
Cultural paradox

2 points

QUESTION 9

Which of these is perhaps the most common way of depicting the formal organization?
	a.	
Level of organization

b.	
Organizational design

c.	
Organizational change

d.	
Organizational development

e.	
Organizational chart

2 points

QUESTION 10

Which term best describe the individuals or groups that are affected by an organization?
	a.	
Ad hominem

b.	
Stakeholders

c.	
Heuristics

d.	
Bounded rationality

e.	
Relationship conflict

2 points

QUESTION 11

According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
	a.	
compromise

b.	
integration

c.	
dominance

d.	
avoidance

e.	
accommodating

2 points

QUESTION 12

Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
 True

False

2 points

QUESTION 13

The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
 True

False

2 points

QUESTION 14

Positive mood has been shown to:
	a.	
be most strongly associated with the feminine role

b.	
be unrelated to gender role

c.	
be associated with interpersonal competence and more effective functioning as a leader

d.	
result in low self-monitoring and more effectiveness as a leader

e.	
be most strongly associated with the masculine role

2 points

QUESTION 15

The major implication for managers using Maslow’s need theory of motivation is:
	a.	
focus on higher order needs

b.	
design self-actualizing jobs

c.	
help employees satisfy lower order needs

d.	
to invert the pyramid

e.	
explore additional needs to satisfy

2 points

QUESTION 16

The degree to which people put forth effort to achieve their target refers to what component of motivation?
	a.	
intensity

b.	
persistence

c.	
direction

d.	
goal setting component

e.	
cognition

2 points

QUESTION 17

_____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
	a.	
ADA of 1990

b.	
FLSA of 1938

c.	
NLRA of 1947

d.	
ADEA of 1967

e.	
FMLA of 1993

2 points

QUESTION 18

_____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
	a.	
Ad hominem

b.	
Groupthink

c.	
Heuristics

d.	
Ethics and morals

e.	
Bounded rationality

2 points

QUESTION 19

Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
	a.	
ADA of 1990

b.	
FLSA of 1938

c.	
NLRA of 1947

d.	
ADEA of 1967

e.	
FMLA of 1993

2 points

QUESTION 20

Expectancy theory states that people:
	a.	
perceive that performance is not related to outcomes

b.	
perceive no relationship between effort and performance

c.	
will choose the effort level that results in the maximum amount of positively valued outcomes

d.	
will exert the strongest effort when E1 or E2 is weak

e.	
will exert the strongest effort when E2 is weak but not E1

2 points

QUESTION 21

Translating a message into symbols and language that a receiver can understand refers to which of the following?
	a.	
Noise

b.	
Information overload

c.	
Encoding

d.	
Reputation management

e.	
Decoding

2 points

QUESTION 22

Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
	a.	
Sociocultural

b.	
Technological

c.	
Economic

d.	
Government and political

e.	
Natural disaster and human induced environmental problems

2 points

QUESTION 23

Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
 True

False

2 points

QUESTION 24

________ intentionally takes on the role of critic.
	a.	
The devil’s advocate

b.	
Heuristics

c.	
Suppression of dissent

d.	
Groupthink

e.	
Brainstorming

2 points

QUESTION 25

Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
	a.	
Global strategy

b.	
Regional strategy

c.	
Local strategy

d.	
Differentiation strategy

e.	
Cost-leadership strategy

2 points

QUESTION 26

Effective decision-making relies on logic and not emotions.
 True

False

2 points

QUESTION 27

The value a worker attaches to an outcome is typically based on:
	a.	
objective reality

b.	
perception

c.	
fairness as tested by a collection of others perceptions

d.	
valence

e.	
pay

2 points

QUESTION 28

Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
	a.	
Ethics

b.	
Corporate culture

c.	
Justice

d.	
Rights

e.	
Stewardship

2 points

QUESTION 29

Which of the following SWOT factors are internal to the firm?
	a.	
Strengths and weaknesses

b.	
Weaknesses and opportunities

c.	
Opportunities and threats

d.	
Threats and strengths

e.	
Threats and weaknesses

2 points

QUESTION 30

“What if” planning or scenario planning is also called contingency planning.
 True

False

2 points

QUESTION 31

______ refers to working with someone to produce or create something.
	a.	
Mutual accountability

b.	
Paradox

c.	
Emotional intelligence

d.	
Cognitive complexity

e.	
Collaboration

2 points

QUESTION 32

Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
	a.	
Lewin's Change Model

b.	
Kotter’s Change Model

c.	
Appreciative Inquiry (AI) model

d.	
Complex Adaptive Systems

e.	
Bureaucratic model

2 points

QUESTION 33

Organizations that operate in relatively stable external environments can control their organizations by using:
	a.	
culture

b.	
market outcomes

c.	
social expectations

d.	
routine procedures

e.	
nonprogrammed decisions

2 points

QUESTION 34

Which of the following describe customer relations and marketing activity?
	a.	
At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.

b.	
As a vice-president of regional engagement, Tom’s primary responsibility is to cultivate and maintain contacts with representatives from various constituencies outside the company, including state and federal agencies, and local civic groups.

c.	
Sophia routinely uses her technical expertise to solve her company’s problems, acting as an agent for organizational change and development at her organization.

d.	
As a production manager at Garden Tools International (GTI), Ellen frequently gets involved in planning, scheduling, and monitoring the design, development, production, and delivery of garden tools at GTI.

e.	
As a manager at CBA Rides, Mason’s primary responsibility is to bring together the work of others both inside his work unit and out.

2 points

QUESTION 35

The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
 True

False

2 points

QUESTION 36

Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization..
 True

False

2 points

QUESTION 37

Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
	a.	
ADA of 1990

b.	
FLSA of 1938

c.	
NLRA of 1947

d.	
ADEA of 1967

e.	
FMLA of 1993

2 points

QUESTION 38

Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
	a.	
Level of organization

b.	
Organizational design

c.	
Organizational change

d.	
Organizational development

e.	
Informal organization

2 points

QUESTION 39

An essential ingredient for effective leadership is the exercise of:
	a.	
patience

b.	
understanding

c.	
power

d.	
politics

e.	
morals

2 points

QUESTION 40

Body language and facial expression are examples of which of these?
	a.	
Oral communication

b.	
Written communication

c.	
Nonverbal communication

d.	
Vertical communication

e.	
Horizontal communication

GPT-4o mini · Answer

Here are the answers to your questions:

QUESTION 1: James believes in the principle that an action is morally right if it produces the greatest good for the greatest number of people. This represents which of these ethical principles?
Answer: c. Utilitarianism

QUESTION 2: The great man theory of leadership basically states that:
Answer: c. leaders are born

QUESTION 3: During Performing, the team is starting to work well together, and buy-in to group goals occurs. The team is establishing and maintaining ground rules and boundaries, and there is willingness to share responsibility and control.
Answer: True

QUESTION 4: Which of the following describe mission of an organization?
Answer: d. Who are we? Who will we become?

QUESTION 5: All of the following are key components of the leadership process EXCEPT:
Answer: d. the vision statement

QUESTION 6: Which of the following is (are) team paradox(es)?
Answer: e. All of these.

QUESTION 7: When Suzanne wanted to learn about the law that protects individuals who are 40 years of age or older from employment discrimination based on age, she should read up on which of the following?
Answer: d. ADEA of 1967

QUESTION 8: Which term describes a foreign employee who moves to and works in another country for an extended period of time?
Answer: b. Expatriate

QUESTION 9: Which of these is perhaps the most common way of depicting the formal organization?
Answer: e. Organizational chart

QUESTION 10: Which term best describe the individuals or groups that are affected by an organization?
Answer: b. Stakeholders

QUESTION 11: According to Follett, in _______, neither side gets exactly everything it wants, and the best each side can do is obtain a result that each can agree too.
Answer: a. compromise

QUESTION 12: Interpersonal communication influences the opinions, attitude, motivation, and behaviors of others.
Answer: True

QUESTION 13: The basic premise of equity theory is that people continuously monitor the degree to which their work environment is “fair.”
Answer: True

QUESTION 14: Positive mood has been shown to:
Answer: c. be associated with interpersonal competence and more effective functioning as a leader

QUESTION 15: The major implication for managers using Maslow’s need theory of motivation is:
Answer: a. focus on higher order needs

QUESTION 16: The degree to which people put forth effort to achieve their target refers to what component of motivation?
Answer: a. intensity

QUESTION 17: _____ entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
Answer: e. FMLA of 1993

QUESTION 18: _____ refer to our beliefs about what is right vs. wrong, good vs. evil, virtuous vs. corrupt.
Answer: d. Ethics and morals

QUESTION 19: Which act prohibits private employers, state and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities?
Answer: a. ADA of 1990

QUESTION 20: Expectancy theory states that people:
Answer: c. will choose the effort level that results in the maximum amount of positively valued outcomes

QUESTION 21: Translating a message into symbols and language that a receiver can understand refers to which of the following?
Answer: c. Encoding

QUESTION 22: Which of these environmental forces include different generations’ values, beliefs, attitudes, customs and traditions, habits, and lifestyles?
Answer: a. Sociocultural

QUESTION 23: Herzberg’s motivator/hygiene theory has stimulated the development of job enrichment programs in the US.
Answer: True

QUESTION 24: ________ intentionally takes on the role of critic.
Answer: a. The devil’s advocate

QUESTION 25: Garden Tools, Inc. (GTI) offers customers its product or service at a lower price than its rivals can. GTI can be described as utilizing which of the following strategy?
Answer: e. Cost-leadership strategy

QUESTION 26: Effective decision-making relies on logic and not emotions.
Answer: False

QUESTION 27: The value a worker attaches to an outcome is typically based on:
Answer: b. perception

QUESTION 28: Which of these refers to our choices and decision-making processes and our moral principles and values that govern our behaviors regarding what is right and wrong?
Answer: a. Ethics

QUESTION 29: Which of the following SWOT factors are internal to the firm?
Answer: a. Strengths and weaknesses

QUESTION 30: “What if” planning or scenario planning is also called contingency planning.
Answer: True

QUESTION 31: ______ refers to working with someone to produce or create something.
Answer: e. Collaboration

QUESTION 32: Which of the following model of change proposed the sequence of “Unfreeze, Move, Refreeze”?
Answer: a. Lewin's Change Model

QUESTION 33: Organizations that operate in relatively stable external environments can control their organizations by using:
Answer: d. routine procedures

QUESTION 34: Which of the following describe customer relations and marketing activity?
Answer: a. At ABC Accounting, Inc. Margo’s primary responsibility is to attract and retain new clients.

QUESTION 35: The Family and Medical Leave Act (FMLA) of 1993 entitles eligible employees to take up to 12 weeks of unpaid, job-protected leave in a 12-month period for specified family and medical reasons.
Answer: True

QUESTION 36: Transformational change refers to small refinements in current organizational practices or routines that do not challenge, but rather build on or improve, existing aspects and practices within the organization.
Answer: False

QUESTION 37: Which legislation established the minimum wage, overtime pay, recordkeeping, and youth employment standards?
Answer: b. FLSA of 1938

QUESTION 38: Which of these is referred to as the invisible network of interpersonal relationships that shape how people actually connect with one another to carry out their activities?
Answer: e. Informal organization

QUESTION 39: An essential ingredient for effective leadership is the exercise of:
Answer: c. power

QUESTION 40: Body language and facial expression are examples of which of these?
Answer: c. Nonverbal communication

Feel free to ask if you need any more assistance!