Q.2.2 Propose two non-functional requirements for the Airport Customer Relationship

Management System.Write an well answer for 4 marks

1 answer

1. Security Requirement: The Airport Customer Relationship Management System must adhere to strict security measures to ensure that all customer data is secure and protected from unauthorized access or breaches. This includes implementing encryption protocols for data transmission, role-based access control for system users, regular security audits and updates, and compliance with industry standards such as GDPR and PCI DSS.

2. Scalability Requirement: The Airport Customer Relationship Management System must be scalable to accommodate a growing number of users and increasing amounts of data. This includes the ability to handle a high volume of simultaneous user interactions, efficient data storage and retrieval processes, and the capability to integrate with other systems and applications seamlessly. Additionally, the system should be able to adapt to changing business needs and customer requirements without impacting performance or functionality.
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