The correct response to the question about how the structure of atoms in a substance determines the substance’s conductivity is:
If an atom’s outer shell of electrons is loosely bound to the nucleus, the substance is a good conductor.
In conductive materials, such as metals, the outer electrons are not tightly bound to their respective nuclei and can move freely throughout the material, allowing for the flow of electric current. This mobility of electrons is key to the conductivity of a substance.