During his discussion with Kelly, Patrick should most likely avoid using accusatory language or bringing up past grievances that could escalate tensions. Instead of blaming Kelly or focusing on what she did wrong, he should strive to communicate openly and respectfully, focusing on finding a solution rather than assigning blame. This approach fosters a more positive environment for resolving the conflict.
Patrick is trying to resolve a conflict with his friend, Kelly. What is something he should MOST
likely AVOID during this discussion to have a successful conflict resolution?
1 answer