Shawna made an error in Step 1. She incorrectly applied the Pythagorean theorem.
In the first step, the equation \( a^2 + 72 = 252 \) suggests she was trying to relate the values correctly, but the numbers appear to be misused in the context of the Pythagorean theorem, which states that \( a^2 + b^2 = c^2 \). The components (like the values added to \( a^2 \)) in her initial setup are not correctly aligned with how you would use the theorem. Thus, her initial values and resulting equations are not correct.