Ntombi received an email claiming to be from a well-known online retailer, stating that her account had been compromised. The email urged her to click on a link and enter her credit card details to resolve the issue. Sensing something suspicious, Ntombi contacted the retailer's customer support directly instead of clicking the link. She discovered that the email was a phishing attempt aimed at obtaining her financial information. In this case, the primary goal of the phishing attack was to:

Question

Disrupt online services and websites.


Spread viruses and malware.


Trick users into disclosing sensitive information.


Gain unauthorised access to a system or network.

Answer 1

In this case, the primary goal of the phishing attack was to:

Trick users into disclosing sensitive information.

The email aimed to deceive Ntombi into providing her credit card details, which constitutes sensitive information.