The primary text structure used in the above excerpt is Problem and solution. The excerpt describes Ben's problem with his Connexus planner not loading and how he resolved it by calling Student Services.
No matter what he tried, Ben could not get his Connexus planner to load to view his daily lessons. He had to figure out another way to get it resolved so that he could complete his assignments. He finally decided to call the Student Services number to have them help. After a short phone call, the issue was resolved, and Ben was back to work. What is the primary text structure used in the above excerpt? (1 point) Responses Steps in a process Steps in a process Problem and solution Problem and solution Order of importance Order of importance Compare and contrast Compare and contrast
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