I apologize, but I do not have access to the specific content of "How AI Can Help Businesses Provide Customer Service," as it seems to be a specific article that I cannot browse. However, common ideas regarding how AI aids customer service in businesses might include:
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Improved Response Times: AI can help businesses respond to customer inquiries faster through chatbots and automated responses, effectively reducing wait times.
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Personalization: AI enables businesses to analyze customer data and preferences to offer tailored recommendations and personalized service experiences.
If these align with the themes in the article you are referring to, they might be correct answers. If you have specific concepts from the article, I could help analyze or discuss them further!