Multiple Choice Question

Question

A student is writing an online article for his school newspaper about exciting opportunities in telecommuting. The student wants to revise the draft to provide better supporting details. Read a paragraph from the draft of the online article and complete the task that follows.

Working from home can provide a great opportunity for people who live in rural communities and are having a hard time finding work. Many large corporations offer roles as Customer Service Relations (CSR) agents that can be performed with a high-speed internet connection and a telephone. As many industrial and service jobs are being outsourced to robots and electronic kiosks, many companies still require the human touch in customer relations. Many Fortune 500 companies use local residents to act as CSR agents for particular regions because they can more easily relate to the customer than others. Additionally, these jobs save money for the employers because they are not required to house large call-centers in urban areas to keep up with customer demand. This new and exciting field of telecommuting has many career paths available for those who would prefer to work from a home office.

Which statement should the student add to the paper to support the central idea?

A.
Studies have shown that people who work from home report lower levels of workplace stress and they often take less sick leave as a result.

B.
Some fields, like many types of industrial and refining processes, require an onsite staff to remain onsite to ensure that the product is produced correctly.

C.
Several companies are working on forms of artificial intelligence that could one day replace Customer Service Relations representatives.

D.
Many people from outside of the country work in customer support for American companies in Customer Service Relations and support roles.

Answer 1

The best statement to add to support the central idea of the paragraph about the benefits of telecommuting for people in rural communities is:

A. Studies have shown that people who work from home report lower levels of workplace stress and they often take less sick leave as a result.

This statement reinforces the advantages of working from home, which is the central idea of the paragraph, and provides additional evidence that telecommuting can enhance job satisfaction and health for individuals.