Match the columns in the table below:
(Use the correct number and letter combination example 28)
NUMBER
LETTER
1.) You have the right to A.) A brief description of the
demand reasonable language problem.
2.) Emergencies that require immediate action:
3.) When contacting the emergency services have the following information on hand.
4.) Enunciation
5.) Never say, "It's not my problem"
B.) Refers to the sounding of words distinctly and is best developed through regular practice.
C.) If you cannot provide a solution, then you need to find the person who can, rather than dismissing the customer.
D.) Accidents and incidents that require medical attention; bomb threats, Fire, Hold-ups and water flooding
E.) People can be calmed down by Initially acknowledging the feeling and then asking for the facts of the situation
1 answer