Martha realizes that the microwave she bought is faulty after a month of purchase. The manufacturer of the microwave asks Martha to pay the repair expenses as the fault was with a part that was out of warranty. Martha was unaware of this warranty condition. What should Martha do to resolve her grievance?

a. pay for the repair

b. contact the Food and Drug Administration
c. approach the Federal Trade Commission
d. buy a new microwave
e. recycle the microwave responsibly

I am torn between c and a. C is if I think the warranty is unfair.
a because it has a written warranty

1 answer

Martha realizes that the microwave she bought is faulty after a month of purchase. The manufacturer of the microwave asks Martha to pay the repair expenses as the fault was with a part that was out of warranty. Martha was unaware of this warranty condition. What should Martha do to resolve her grievance?
A.
pay for the repair
B.
contact the Food and Drug Administration
C.
approach the Federal Trade Commission
D.
buy a new microwave
E.
recycle the microwave responsibly
i need help