Martha is tired of her son, Travis, forgetting to do his chores. She decides to tell Travis how his behavior is affecting the family and ask him to explain himself. What is Martha deciding to practice?

(1 point)
Responses

confrontation
confrontation

respect
respect

responsibility
responsibility

cooperation.

11 answers

Martha is deciding to practice confrontation.

Which of the following should you always do before confronting someone?
(1 point)
Responses

ask a third person's opinion about the situation.
ask a third person's opinion about the situation.

get to know the person better so you know how he or she will respond to your confrontation.
get to know the person better so you know how he or she will respond to your confrontation.

identify your feelings and the behavior that upset you.
identify your feelings and the behavior that upset you.

write a letter to the person you want to confront stating exactly how you feel.

Before confronting someone, you should always identify your feelings and the behavior that upset you.

3 of 203 of 20 Items Question During a confrontation, why should you restate what the other person has just said? (1 point) Responses It helps the other person realize that their opinions are faulty. It helps the other person realize that their opinions are faulty. It makes it more likely that you will get defensive and refuse to listen. It makes it more likely that you will get defensive and refuse to listen. It ensures that you understand what they are saying and you are both on the same track. It ensures that you understand what they are saying and you are both on the same track. It guarantees that you will solve the problem in a manner that is acceptable to both parties. It guarantees that you will solve the problem in a manner that is acceptable to both parties. Skip to navigation

During a confrontation, you should restate what the other person has just said because it ensures that you understand what they are saying and you are both on the same track.

Which of the following is a communication technique used to address a negative situation and discuss possible solutions?
(1 point)
Responses

confrontation
confrontation

teamwork
teamwork

commitment
commitment

collaboration

The communication technique used to address a negative situation and discuss possible solutions is collaboration.

During a confrontation, if a solution is not agreed on by both people, what should be done next?
(1 point)
Responses

choose to disagree over the matter at hand and ignore the problem.
choose to disagree over the matter at hand and ignore the problem.

give the person time to think and meet again later once the person has changed his or her mind.
give the person time to think and meet again later once the person has changed his or her mind.

remove yourself from the problem situation by avoiding the person.
remove yourself from the problem situation by avoiding the person.

sit down and discuss other solutions until you both agree

During a confrontation, if a solution is not agreed on by both people, the best course of action is to sit down and discuss other solutions until you both agree.

Which is a good rule to follow when sending business emails?
(1 point)
Responses

Use long sentences and big words to impress the recipient.
Use long sentences and big words to impress the recipient.

Since emails are fast, they should be written quickly.
Since emails are fast, they should be written quickly.

Use emoticons and internet slang to help your email seem friendlier.
Use emoticons and internet slang to help your email seem friendlier.

Avoid forwarding spam and unnecessary messages such as chain letters.

A good rule to follow when sending business emails is to avoid forwarding spam and unnecessary messages such as chain letters.