Negotiation and refusal skills:
1. Active listening: being able to listen carefully to the other party's needs and concerns in order to find a mutually beneficial solution.
2. Assertiveness: standing up for your own needs and interests while also respecting the needs and interests of the other party.
3. Problem-solving: finding creative and innovative solutions to conflicts or disagreements.
Advantages of negotiation:
1. Allows for compromise: negotiation allows for both parties to reach a middle ground that can satisfy both sides to some extent.
2. Builds relationships: negotiation can help build trust and communication between parties, leading to stronger relationships and potential future collaborations.
List 3 negotiation and refusal skills
State 2 advantage of negotiation
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