D. active listening
Active listening involves fully concentrating on what is being said, understanding the message, and responding thoughtfully. By actively listening to each other during meetings, team members can better understand each other’s perspectives, build consensus, and work towards effective problem-solving. This skill can help prevent talking over each other and ensure that everyone's ideas are heard and considered.
Kiko has just come from a team meeting where everyone was talking over each other and trying to get their ideas heard, and nothing got resolved at the end of the meeting. What skills should Kiko’s team work on so that they will be more successful at problem solving when meeting together?
A.
conflict resolution
B.
non-verbal communication
C.
communication skills
D.
active listening
1 answer