The most compelling evidence for Julie and Diego's claim that the substance is an example of solid matter is:
A. the substance has a mass and holds its own shape.
The reason is that solids have a definite shape and volume, which is indicated by the substance holding its own shape. The mass measurement further supports this classification, as all matter—including solids—has mass. While color can be a characteristic, it does not directly indicate the state of matter. Therefore, option A provides the strongest justification for their claim.