Jonah’s customer base has grown exponentially in recent years and he is struggling to keep track of everything. What kind of tool should Jonah consider to help him better manage customer relationships and information?

(1 point)
Responses

Pivotal Prospect Process (PPP) tool
Pivotal Prospect Process (PPP) tool

Customer Base Bank (CBB) tool
Customer Base Bank (CBB) tool

Fabricated Prospect Manager (FPM) tool
Fabricated Prospect Manager (FPM) tool

Customer Relationship Management (CRM) tool

1 answer

Jonah should consider using a Customer Relationship Management (CRM) tool. CRM tools are specifically designed to help businesses manage customer relationships, track interactions, store customer information, and improve overall customer service and satisfaction.