The mistake in Jenny's steps is in Step 1. She incorrectly wrote "35 + 21."
When substituting \( x = 5 \) into the expression \( 3x + 21 \), she should have calculated it as follows:
- Substitute \( x = 5 \) into \( 3x + 21 \): \[ 3(5) + 21 \]
- Calculate \( 3(5) = 15 \): \[ 15 + 21 \]
- Add \( 15 + 21 = 36 \).
So, Jenny should've multiplied \( 3 \times 5 \) instead of writing \( 35 \).
Thus, the correct response is: Step 1, Jenny should've multiplied 3 times 5 instead of writing 5 as the exponent.