The correct response is:
The lateral surface area is 144 in.², and the total surface area is 304 in.². The area that is less is the lateral surface area.
In a prism, the total surface area includes the lateral surface area plus the areas of the two bases. Therefore, the total surface area will always be greater than the lateral surface area, making it clear that the larger value (304 in.²) represents the total surface area while the smaller value (144 in.²) represents the lateral surface area.