In hypothesis testing, alpha (α) is the significance level, which is the probability of rejecting the null hypothesis when it is actually true. In this case, you mentioned that the bank wants to test whether the mean loan size has changed, which corresponds to a two-tailed test.
Since the significance level is given as 1%, this means:
\[ \alpha = 0.01 \]
This value of alpha indicates that there is a 1% risk of concluding that the mean loan size has changed when, in fact, it has not.