The best explanation for why Isla and Hazel could have different accelerations, given that they both have the same change in velocity of 30 m/s, is:
Isla had a different time than Hazel.
Acceleration is defined as the change in velocity divided by the time over which that change occurs (a = Δv/Δt). If Isla and Hazel have the same change in velocity but different times over which that change occurs, their accelerations can indeed be different.