Question

Isel works in an accounting software’s call center. Isel provides help to those who have installed the software, walking them through setup or helping with problems. What quality might Isel find useful in her job?


Isel is artistic and loves to paint.


Isel loves to work outside.


Isel is a polite, patient person.


Isel enjoys working with her hands.

Answer 1

The quality that Isel might find most useful in her job at the call center would be that she is a polite, patient person. In a role where she assists customers with software setup and troubleshooting, being patient and polite is essential for effectively communicating with users, understanding their problems, and guiding them through solutions. This quality helps her create a positive experience for callers, which is crucial in customer service.