Instead of using their mobile phone airtime, people are now making calls using social media platforms such as WhatsApp. According to the Five Factor Model of Porter, this represents…….

A.
Threat of new entrants

B.
Bargaining power of buyers

C.
Rivalry among competing firms

D.
Bargaining power of suppliers

E.
Threat of substitutes

1 answer

E. Threat of substitutes

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