In your Key Takeaways from your lesson, you learned some things to avoid in communication such as: language barriers poor listening skills lack of clarity poor tone delayed response In the video, think about how Paul Passive displayed poor communication with the customer. Which one was most prevalent in the video.

Question

In your Key Takeaways from your lesson, you learned some things to avoid in communication such as: language barriers poor listening skills lack of clarity poor tone delayed response In the video, think about how Paul Passive displayed poor communication with the customer. Which one was most prevalent in the video.
A) Poor Tone
B) Language Barrier
C) Poor Listening Skills
D) Delayed Response

GPT-4o mini · Answer

Based on the description, the most prevalent issue in Paul Passive's communication with the customer seems to be **C) Poor Listening Skills**. This would suggest that he was not fully engaging with the customer's needs or concerns, leading to misunderstandings or a lack of appropriate responses. However, without more specific details about the video, it's difficult to determine this definitively. If there are clear examples of how he interacted with the customer that point to another option, feel free to elaborate!