To convert the score to a z-score, you can use the formula:
\[ z = \frac{(X - \mu)}{\sigma} \]
Where:
- \(X\) is the score (14 in this case),
- \(\mu\) is the mean score (20),
- \(\sigma\) is the standard deviation (2.8).
Plugging in the values:
\[ z = \frac{(14 - 20)}{2.8} = \frac{-6}{2.8} \approx -2.14 \]
Since the z-score is approximately -2.14, we can classify it as follows:
- A z-score of less than -2 or greater than 2 is typically considered unusual in a normal distribution.
Therefore, the answer is: a. –2.14; unusual