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Imagine you’re troubleshooting a computer with various hardware issues. Based on what you’ve learned in the unit, identify the component type (Primary Memory, Secondary Memory, CPU, Motherboard, or Peripherals.) that would most likely be the cause of each of the following issues.(4 points)

A program has crashed, and error codes reference a memory error or leak.
Nothing occurs on the screen when moving or clicking the mouse.
The processing performance of the machine has severely decreased and seems to be reporting high temperatures.
You’ve received a message that you can’t download a file due to insufficient storage.

1 answer

Here are the identified component types likely related to each issue:

  1. A program has crashed, and error codes reference a memory error or leak.
    Component Type: Primary Memory
    Explanation: Memory errors or leaks typically refer to issues with RAM (Random Access Memory), which is classified as primary memory. This can cause applications to malfunction and crash.

  2. Nothing occurs on the screen when moving or clicking the mouse.
    Component Type: Peripherals
    Explanation: The mouse is a peripheral device. Issues such as connectivity problems, a malfunctioning mouse, or problems with the connected display (monitor) can lead to no response on the screen.

  3. The processing performance of the machine has severely decreased and seems to be reporting high temperatures.
    Component Type: CPU
    Explanation: High temperatures typically indicate CPU issues, such as overheating, which can lead to throttling and a decrease in processing performance.

  4. You’ve received a message that you can’t download a file due to insufficient storage.
    Component Type: Secondary Memory
    Explanation: Insufficient storage refers to problems with secondary memory, such as hard drives or SSDs (Solid State Drives) that store data long-term. A lack of available space would prevent file downloads.