Imagine your math teacher has just assigned the class to complete a quiz on the Khan Academy website,but as you try to click on the answer choices, the page fails and you get this message.You are worried that your teacher will think you are purposefully not taking the quiz, but you know the answers!

Question

how to check the computer

Answer 1

1. Start by checking your internet connection. Make sure you are connected to a stable and reliable network. If not, try reconnecting or switching to a different network.

2. Refresh the webpage by pressing the refresh button or using the keyboard shortcut Ctrl + F5 (Windows) or Command + R (Mac). Sometimes, the page might fail to load properly, and a simple refresh can fix the issue.

3. If the page still fails to load correctly, try clearing your browser cache. In most browsers, you can do this by going to the settings or preferences menu, searching for "clear browsing data" or "clear cache," and following the instructions.

4. If clearing the cache doesn't work, try opening the Khan Academy website in a different browser. If you were using Google Chrome, for example, switch to Mozilla Firefox or Microsoft Edge to see if the problem persists. Sometimes, certain browsers might have compatibility issues with specific websites.

5. Ensure that your computer software is up to date. Outdated software, such as outdated web browsers or operating systems, can cause compatibility issues with websites. Update your browser and operating system to their latest versions to ensure the best performance.

6. If the problem only occurs on the Khan Academy website, but other websites work fine, it might be a temporary issue on their end. Wait for some time and try accessing the website again later.

7. If none of the above steps solve the issue, consider reaching out to your teacher or a technical support team for assistance. Explain the situation and let them know that you are indeed trying to take the quiz, but experiencing difficulties due to the website's failure.

Remember, your teacher should understand that technical issues can occur, and as long as you communicate the problem, they should be able to find a suitable solution or consider an alternative method for submitting your answers.