1. Check your internet connection: Make sure you are connected to a stable and strong internet network. If you are using Wi-Fi, try moving closer to the router or resetting the router.
2. Restart your device: Close the browser or app that you are using to access the Khan Academy website and restart your device. Sometimes, simply restarting can resolve connectivity issues.
3. Clear browser cache: If you are using a web browser, clear your browser cache and cookies. This can help remove any temporary data that may be interfering with the website's functionality.
4. Test website on a different device: If possible, try accessing the Khan Academy website on a different device (e.g., another computer, tablet, or smartphone). This will help determine if the issue is specific to your device or network.
5. Contact your internet service provider: If you have tried the above steps and are still experiencing connectivity issues, reach out to your internet service provider for assistance. They may be able to troubleshoot any network issues on their end.
6. Inform your teacher: If you are unable to resolve the issue despite trying these troubleshooting steps, inform your math teacher about the problem you encountered. It is important to communicate that you are not purposefully avoiding the quiz and have made efforts to resolve the issue.
Imagine your math teacher has just assigned the class to complete a quiz on the Khan Academy website,but as you try to click on the answer choices, the page fails and you get this message.You are worried that your teacher will think you are purposefully not taking the quiz, but you know the answers!
Based on what you have learned in this unit, what would you guess is the problem
A. Power issue
B. Freezing isue
C. Network connectiviety issue
I think the problem might be Network connectivity issue
Make troblueshooting steps
1 answer