Imagine that you manage a car dealership affiliated with one of the big three U.S. automakers. Given the

increasing complexity and variety of today's automobiles, it's impossible to train your mechanics on the
details of every potential repair problem. Thus, in cooperation with corporate headquarters, you have a
training program whereby mechanics learn the basis of engine, emission, and other types of repair, but in
the case of a particular problem, seek expert advice through an online computer application program. This
approach is known as
A. an experiential behavior-modeling program.
B. a virtual-reality simulation training program.
C. e-learning.
D. an electronic performance support system.
D

3 answers

Yes.
Ms. Sue,
Thank you for helping me today. :)
You are very welcome, Blue.