If you were tasked with training an intern who is working at the dental office that you manage and run, how would you explain the concept of ‘scope and practice’ to them? Provide the specific dialogue and examples that you would utilize to help the intern understand ‘scope of practice.’

1 answer

Certainly! When introducing the concept of 'scope of practice' to an intern in a dental office, clarity and relatable examples are key. Here’s a dialogue that could help convey this important concept:


Manager: Hi [Intern's Name], today I want to talk about something very important in our dental practice: the concept of 'scope of practice'. Do you know what that means?

Intern: I’ve heard the term, but I’m not entirely sure what it entails.

Manager: No problem! The 'scope of practice' refers to the activities, tasks, and responsibilities that a professional is allowed to perform based on their training, qualifications, and the regulations of their profession. It ensures that we provide safe and effective care to our patients while also protecting both the patient and the practitioner.

Intern: Okay, so it’s about what we are allowed to do in our jobs?

Manager: Exactly! Let’s break it down with some examples related to our dental office.

Manager: For instance, as a dental hygienist, [Hygienist’s Name] has a specific scope of practice that includes cleaning teeth, taking X-rays, and providing patient education on oral hygiene. They can’t perform complex procedures like tooth extractions or fillings—that's reserved for the dentists.

Intern: So, it’s based on their training and qualifications?

Manager: Yes! Each role has its own defined scope. For example, as the office manager, my responsibilities include overseeing operations, managing staff, and ensuring compliance with health regulations. I can't perform dental procedures because I haven't been trained to do so.

Intern: What about my role? What is my scope of practice as an intern?

Manager: That’s a great question! As an intern, your scope of practice may include assisting with basic administrative tasks, such as scheduling appointments, taking patient histories, and following up on insurance claims. However, you won’t be performing any clinical tasks unless you have been trained and checked off on specific procedures and only if those procedures fall within the practice’s guidelines.

Intern: Got it! So, it’s important to know what I can and can’t do.

Manager: Absolutely! Working within your scope helps us maintain a standard of care and comply with legal and ethical standards. It also protects you—it ensures that you are not put in a situation for which you are not qualified, reducing the risk of errors.

Intern: That makes a lot of sense! Are there any other ways we ensure we’re all working within our scopes?

Manager: Great follow-up! We keep detailed job descriptions, regularly attend training sessions, and continuously review the guidelines set by our licensing boards. We also have open discussions during team meetings to address any questions about responsibilities.

Intern: Thank you for explaining that! I’ll make sure to ask if I’m uncertain about any tasks I’m assigned.

Manager: You’re welcome! And don’t hesitate to reach out. Understanding our scope of practice is crucial not just for your success but also for the safety and well-being of our patients.


This dialogue creates a framework for the intern to understand their role, the roles of others, and the importance of staying within defined boundaries in a professional setting.