If you receive an email that your computer has a virus, you should …

Send your credit card details to download the fix   

Delete the message because websites and ads cannot detect viruses  

Investigate the matter by clicking on the link or attachment provided 

Download the anti-virus fix immediately 

1 answer

None of the above options are recommended.

The appropriate action to take if you receive an email claiming that your computer has a virus is to:

1. Avoid clicking on any links or downloading any attachments within the email. These could potentially contain malware or viruses.
2. Delete the email or move it to your spam/junk folder.
3. Run a scan with your trusted antivirus software to check for any potential infections on your computer.
4. If you have any concerns regarding the security of your device, consult a professional or reach out to your IT support team for assistance.