If Carlita’s manager asks her to write something for a client, what’s the BEST question to ask to determine the purpose of the communication?

Question

(1 point)
Responses

How long should it be?

How long should it be?

What does the communication need to accomplish?

What does the communication need to accomplish?

Are you sending the communication as an email or letter?

Are you sending the communication as an email or letter?

Where is the client located?

Answer 1

The BEST question to ask to determine the purpose of the communication is:

What does the communication need to accomplish?

This question directly addresses the intent and goals of the communication, which is essential for crafting an effective message.