I need some serious help with this question.

Question

Thank you!!!

8. Social media is used as a form of mass communication in modern society. Consider which communication
theories and forms of communication are used to influence consumers. Give two examples.

Answer 1

the first thing to do is to remember that "media" is the plural of "medium," so it should say

Social media are used ...

so, what have you studied about theories and forms of communication?