I. Identify the sources or causes of user, fileserver and performance problems with local area computer network.

1 answer

User, fileserver, and performance problems within a local area network (LAN) can arise from various sources or causes. Here are some common factors to consider for each category:

User Problems

  1. Device Misconfiguration: Improper settings on user devices (e.g., IP configuration, firewall settings) can prevent access to network resources.
  2. User Errors: Mistaken actions like incorrect login credentials or mismanagement of files can lead to user issues.
  3. Inadequate Training: Users unfamiliar with the system or procedures may struggle with network tasks, leading to perceived problems.
  4. Network Access Issues: Connection problems due to poor Wi-Fi signal strength or Ethernet cable issues can impact user connectivity.
  5. Permission Issues: Incorrectly assigned permissions can prevent users from accessing files or applications.
  6. Device Compatibility: Users may experience issues with older hardware or software that are no longer compatible with the network infrastructure.

Fileserver Problems

  1. Server Overload: High demand on fileservers due to multiple simultaneous requests can lead to slowness or unresponsiveness.
  2. Insufficient Resources: Lack of adequate CPU, RAM, or storage on the fileserver can hinder performance.
  3. Configuration Errors: Incorrect server configuration may cause issues with file access or sharing.
  4. File System Corruption: Problems with the file system can lead to data inaccessibility or loss, impacting user access to files.
  5. Network Path Issues: Problems with the routing paths or switches can disrupt communication between users and the fileserver.
  6. Software Bugs: Bugs in the server software or operating system can lead to unexpected behavior or crashes.

Performance Problems

  1. Network Congestion: High traffic on the LAN can slow down data transfer rates, affecting user experience and application performance.
  2. Latency Issues: Delays caused by slow network devices or poor configurations can lead to noticeable slowdowns.
  3. Bandwidth Limitations: Insufficient bandwidth can limit data transfer rates, especially with multiple users accessing the network simultaneously.
  4. Hardware Failures: Malfunctioning switches, routers, or other hardware can interrupt network services and reduce overall performance.
  5. Improper Network Design: Suboptimal configuration or layout of network equipment can create bottlenecks.
  6. Interference: In wireless networks, interference from other electronic devices or networks can degrade performance.
  7. Network Security: Firewall settings, antivirus scanning, or intrusion detection systems can sometimes contribute to performance lag.

Overall Network Health

  1. Firmware/Driver Issues: Outdated firmware or drivers on network devices can lead to instability and compatibility problems.
  2. Malware or Viruses: Security threats can consume network resources and impact overall performance.
  3. External Factors: Changes in the environment, such as construction or bad weather, may impact connectivity or hardware operation.

By identifying these potential sources or causes, network administrators can troubleshoot and address user, fileserver, and performance problems effectively.