To solve the first problem, you can try to disconnect and reconnect your authenticator app to your Roblox account. This can usually be done through the account settings on the Roblox website. Once you have done this, you should be able to receive the authenticator code on your new iPad.
For the second problem, if you are unable to sign into the authenticator app on your new iPad, you may need to contact the app's support team for assistance. They may be able to provide you with an alternative method to access your account or resolve the login issue.
Additionally, you can try using a different authenticator app or method to secure your Roblox account, such as SMS verification or email verification. This way, you can still protect your account while resolving the issues with the current authenticator app.
I have two problems that I need to figure out. First, I cannot access my authenticator code for my Roblox account because the code is going to my old iPad instead of my new iPad. Second, I’ve downloaded the authenticator app onto my new iPad but it won’t allow me to sign into the app. In order to get the backup code to login to the Authenticator app, it’s saying you must already have the app. How do I solve these two problems?
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