I have tried to find the answer to my question can someone help me?

Question

According to the SMCR model, problems in communications can arise when the speaker fails to do what?
A)have a neat appearance
B)have outside interests
C)maintain eye contact with the receiver
D)speak on the level of the receiver

Answer 1

D.

http://changingminds.org/disciplines/communication/models/smcr.htm

Answer 2

Thank you Ms. Sue

Answer 3

You're welcome Maybell.