I have a compatible device (PC) but it won't let me write in the answer box?

Answer 1

If you are facing an issue where you are unable to write in the answer box on your PC, here are a few troubleshooting steps you can try:

1. Refresh the browser: Sometimes, refreshing the webpage can resolve temporary display issues. Press the F5 key on your keyboard or click the refresh button on your browser.

2. Clear cache and cookies: Accumulated cache and cookies might cause conflicts with website functions. Clearing your browser's cache and cookies can help fix this. You can usually find this option in the settings or preferences menu of your browser.

3. Disable browser extensions: Certain browser extensions or add-ons can interfere with website functionality. Try disabling any extensions you have installed and reload the page to see if it resolves the issue.

4. Try a different browser: If you're using a specific browser and encountering issues, try switching to a different browser like Google Chrome, Mozilla Firefox, or Microsoft Edge to see if the problem persists. This can help identify if the issue is browser-specific.

5. Update your browser: Ensure that your browser is up to date with the latest version. Outdated software can sometimes cause compatibility issues with certain websites.

6. Disable antivirus or firewall temporarily: In some cases, antivirus programs or firewalls may block certain website functions. Temporarily disabling them and reloading the webpage can help determine if they are the cause of the problem.

7. Restart your computer: A simple restart can often fix temporary glitches or software conflicts. Restart your PC and then try accessing the answer box again.

If none of these steps resolve the issue, it might be helpful to reach out to the customer support of the website or platform you're using for further assistance.