I decided to visit Before Dawn Waste

Question

Question: Design a market research survey questionnaire with the following minimum requirements:

Section A: demographic question (4x1 mark)
Section B: product/service and market related questions (4x2mark)
Respondent remarks (2x1 mark)

Keep the following in mind:
1.The Questionnaire must have instructions for the completion at the beginning.
2. Open and close ended questions should be presentable.
3. The layout of the questionnaire should be presentable.

Answer 1

Before Dawn Waste Market Research Survey Questionnaire

Instructions for Completion:

Thank you for taking the time to participate in our survey. This questionnaire is designed to gather insights about our products and services. Your responses will be kept confidential and will only be used for research purposes. Please answer all questions to the best of your ability. For closed-ended questions, please circle or tick your answer. For open-ended questions, please provide detailed responses in the space provided.

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Section A: Demographic Questions (4 x 1 mark)

1. What is your age?

   • [ ] Under 18
   • [ ] 18-24
   • [ ] 25-34
   • [ ] 35-44
   • [ ] 45-54
   • [ ] 55-64
   • [ ] 65 or older

2. What is your gender?

   • [ ] Male
   • [ ] Female
   • [ ] Non-Binary
   • [ ] Prefer not to say

3. What is your highest level of education?

   • [ ] High School Graduate
   • [ ] Some College
   • [ ] Bachelor’s Degree
   • [ ] Master’s Degree
   • [ ] Doctorate Degree

4. What is your employment status?

   • [ ] Employed Full-Time
   • [ ] Employed Part-Time
   • [ ] Unemployed
   • [ ] Student
   • [ ] Retired

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Section B: Product/Service and Market Related Questions (4 x 2 marks)

5. Which of the following waste management services have you used before? (Select all that apply)

   • [ ] Residential Waste Collection
   • [ ] Commercial Waste Collection
   • [ ] Recycling Services
   • [ ] Hazardous Waste Disposal
   • [ ] None of the above

6. How satisfied are you with the waste management services you currently use?

   • [ ] Very satisfied
   • [ ] Satisfied
   • [ ] Neutral
   • [ ] Unsatisfied
   • [ ] Very unsatisfied

7. What factors do you consider most important when choosing a waste management service? (Select up to 3)

   • [ ] Price
   • [ ] Quality of Service
   • [ ] Environmental Responsibility
   • [ ] Customer Service
   • [ ] Availability of Additional Services
   • [ ] Recommendations/Reviews

8. Please describe any improvements you would like to see in the waste management services you currently use:

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Respondent Remarks (2 x 1 mark)

9. What additional services would you like Before Dawn Waste to offer?

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10. Any additional comments or suggestions?

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Thank you for your valuable input!

Your feedback is important in helping us improve our services at Before Dawn Waste. If you would like to receive updates about our services or results of this survey, please provide your email address below (optional):

Email: _____________________________________________________

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End of Questionnaire