Let's go through Hyung-eun's work step by step to identify the first error:
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Original equation: \( x^2 - 4x - 12 = 0 \)
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Step 1: \( x^2 + (-6x) + 2x - 12 = 0 \)
- This is where the error begins. The expression \(-4x\) should be split into two terms that add up to \(-4x\) and multiply to \(-12\). The correct grouping should be \( -6x + 2x \) which is okay, but since we are supposed to factor \( x^2 - 4x - 12 \) directly, it's generally not split in this manner when grouping.
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Step 2: \( (x^2 + (-6x)) + (2x - 12) = 0 \)
- This is just a rearrangement of Step 1, and the grouping is still incorrect; thus, it's already problematic.
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Step 3: \( x(x + (-6)) + 2(x - 6) = 0 \)
- Here, she factored \( x^2 - 6x + 2x - 12 \), but the factorization of \( x^2 - 4x - 12 \) should be recognized from the first instance. The grouping is off-balance.
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Step 4: \( (x+6)(x-2) = 0 \)
- This factorization is not correct based on the original expression as it should have been \( (x-6)(x+2) = 0 \).
Conclusion: The first clear error happens in Step 1 when she incorrectly splits \(-4x\) into \(-6x + 2x\). Therefore, the answer is:
Step 1