Let's analyze the steps provided by Hyung-eun to identify where the error occurred in her work while solving the quadratic equation \( x^2 - 4x - 12 = 0 \) by grouping.
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Original equation: \[ x^2 - 4x - 12 = 0 \]
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Step 1: \[ x^2 + (-6x) + 2x - 12 = 0 \]
- At this step, Hyung-eun incorrectly decomposed \(-4x\) into \(-6x\) and \(2x\). This is the first error. The correct decomposition of \(-4x\) should have been \(-6x + 2x\) because that should sum to \(-4x\).
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Step 2: \[ (x^2 + (-6x)) + (2x - 12) = 0 \]
- While this grouping is consistent with her prior step, the earlier mistake in Step 1 carries through.
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Step 3: \[ x(x + (-6)) + 2(x - 6) = 0 \]
- This step attempts to factor; however, already the factors are incorrect because of the earlier mistake.
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Step 4: \[ (x + 6)(x - 2) = 0 \]
- The factors presented here are incorrect due to the errors in prior steps.
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Step 5:
- This step yields the incorrect roots, where she claims \( x = -6 \) or \( x = 2 \).
Since the first mistake occurred in Step 1, where \( -4x \) was incorrectly broken into \( -6x + 2x \), the answer is:
Step 1