How to fix your device locked Infinix smart 7

1 answer

If your Infinix smart 7 device is locked, here are some steps you can try to fix it:

1. Restart your device: Press and hold the power button until the power off menu appears, then select the restart option to reboot your device. This may help to resolve any software glitches that are causing the lock screen issue.

2. Insert a SIM card: If your device is locked due to a SIM card issue, try removing and reinserting the SIM card. Make sure it is inserted properly and that it is a compatible SIM card from your carrier.

3. Perform a factory reset: If you are still unable to unlock your device, you may need to perform a factory reset. Keep in mind that this will erase all data on your device, so be sure to backup any important files or information before proceeding. To perform a factory reset, go to Settings > System > Reset options > Erase all data (factory reset).

4. Contact customer support: If none of the above steps work, it may be a hardware issue with your device. In this case, you should contact Infinix customer support for further assistance and possible repair options.