To determine how the author structures the last three paragraphs to convey the idea that combining AI with human workers results in better customer service, we need to analyze the options given.
-
A. The author uses details to explain how AI works. - This option suggests a focus on AI technology itself, which may not directly address the relationship between AI and human workers in customer service.
-
B. The author narrates a personal story to illustrate the problems with AI. - This option implies that the personal story highlights the limitations of AI, potentially paving the way for discussing the role of human workers.
-
C. The author narrates a personal story to illustrate the problems with AI. - This option is a repetition of B and similarly suggests that the story emphasizes AI's challenges.
-
D. The author uses sequence to outline steps to use AI effectively. - This option indicates a structured approach to discussing the integration of AI and human workers, providing a logical way to illustrate the effectiveness of their combination in customer service.
Based on the provided options, D is the most fitting choice. It suggests that the author outlines a sequence, which can effectively demonstrate how the integration of AI and human efforts can lead to improved customer service outcomes.
1 answer