How does a CRM tool help a business look both professional and organized to their customers?

Question

A. By emailing everyone in the contact list weekly with a generic, automated message
B. By sending small gifts and surprises to random customers
C. By providing a sign you can hang in the store stating you use a CRM
D. By automatically reminding you how and when to connect with each customer

Answer 1

D. By automatically reminding you how and when to connect with each customer

A CRM (Customer Relationship Management) tool helps businesses look professional and organized by tracking customer interactions, scheduling follow-ups, and providing reminders for contacting customers. This ensures timely and relevant communication, fostering a positive relationship with customers.