Great customer service is defined by its ability to meet and exceed customer expectations consistently, creating a positive and memorable experience. It involves attentive listening, clear communication, and quick resolutions to problems, allowing customers to feel valued and understood. Empathy and a genuine desire to help are crucial, as they foster trust and loyalty. Additionally, accessibility and responsiveness—whether through various channels like phone, email, or chat—further enhance the customer experience. Ultimately, great customer service transforms interactions into lasting relationships, ensuring that customers not only return but also recommend the brand to others.
How do you define great customer service? leave response in a paragraph
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