How did the problem at Deloitte & Touche occur in the first place?
Did their changes fix the underlying problem?
What other advice would you give their managers?
Distinguish between the role of human resources and line managers.
There just are many, many Deloitte cases studies. You need to read yours. Is it possible in this particular one is that there was a confused line of authority? Did everyone assume that somebody else was responsible?
1 answer