Heidi works as a salesperson for a small home improvement company. Before beginning her job, she was required to learn how to operate their customer relationship system and quote and proposals system. What types of skills are these?

(1 point)
Responses

record-keeping tactics

record-keeping tactics

inventories

inventories

cash registers

cash registers

technology

1 answer

The types of skills that Heidi learned—operating the customer relationship system and the quote and proposals system—fall under technology skills.