Has anyone taking this course, need help with this question.

Question

According to the SMCR model, problems in communication can arise when the speaker fails to do
a maintain eye contact with the receiver
b speak on the level of the receiver
c have outside interest
d have a neat appearance
Thank's in advance!!!

Answer 1

I haven't taken your class, but my 32 years of teaching should qualify me. <g>

I believe the answer is b.

Answer 2

I agree with Ms. Sue!!