explain briefly quality management and control?
1 answer
Quality management and control is a process used to ensure that products and services meet the quality standards set by an organization. It involves the use of various tools and techniques to identify, measure, and improve the quality of products and services. Quality management and control includes activities such as quality planning, quality assurance, quality control, and quality improvement. Quality planning involves setting quality objectives and standards, while quality assurance involves ensuring that processes and products meet the set standards. Quality control involves monitoring and measuring the quality of products and services, while quality improvement involves making changes to processes and products to improve their quality.