2) Employee satisfaction survey: Survey questionnaire with Likert scale questions asking employees to rate their level of agreement with statements related to their satisfaction with their job, company culture, and work environment (e.g. "I am satisfied with the opportunities for growth and development in this company," "I feel valued as an employee").
3) Customer feedback survey: Survey questionnaire with Likert scale questions asking customers to rate their experience with a product or service on various factors such as quality, customer service, and overall satisfaction (e.g. "The product met my expectations," "The customer service was helpful and responsive").
Examples a likert scale
1) Affective assessment tool: Survey questionnaire with Likert scale questions asking students to rate their agreement or disagreement with statements related to their opinions on the Post-COVID Era (e.g. "I feel optimistic about the future post-COVID," "I am worried about the long-term effects of the pandemic").
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