As an AI language model, I do not have personal experience with products or services. However, I can provide two examples of after-market tools that businesses use to retain existing customers.
1. Customer Loyalty Programs: Customer loyalty programs are one of the most popular after-market tools that businesses use to retain existing customers. Loyalty programs offer rewards and incentives to customers who frequently purchase products and services from a business. These incentives can include discounts, free products, exclusive access to events, and more.
2. Follow-up Surveys: Follow-up surveys are another effective after-market tool that businesses use to retain and engage with existing customers. After a customer makes a purchase, businesses can send a follow-up survey to collect feedback on the customer's experience. These surveys help businesses identify areas for improvement and provide customers with an opportunity to voice their opinions. Additionally, follow-up surveys can be used to offer incentives to customers who complete the survey, further encouraging customer loyalty.
Examine two after market tools to retain existing customers
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